OpenAI Introduces Enterprise-Focused ChatGPT Subscription Plan
In a bid to leverage the widespread popularity of ChatGPT, OpenAI has introduced ChatGPT Enterprise, a version tailored to the needs of businesses, harnessing the capabilities of its AI-driven chatbot application.
ChatGPT Enterprise, a concept previously hinted at in a blog post earlier this year, boasts similar functionalities to ChatGPT, including tasks such as composing emails, drafting essays, and debugging code. However, this new offering goes beyond the standard features of ChatGPT, incorporating enhanced privacy and data analysis capabilities under the banner of "enterprise-grade." It also includes improved performance and customization alternatives.
This positions ChatGPT Enterprise in a similar feature landscape to Bing Chat Enterprise, Microsoft's recently launched venture into enterprise-oriented chatbot services.
OpenAI expressed its intentions in a blog post shared with TechCrunch, stating, "Today marks another step towards an AI assistant for work that helps with any task, protects your company data, and is customized for your organization." OpenAI also mentioned that businesses interested in ChatGPT Enterprise should establish contact with them. While exact pricing remains undisclosed, it will be determined by individual company usage and specific use cases.
Notable features of ChatGPT Enterprise encompass an admin console with tools designed for overseeing internal ChatGPT usage, including integrations for single sign-on, domain verification, and a usage statistics dashboard. Furthermore, employees can construct in-house workflows using ChatGPT through shareable conversation templates. OpenAI's API platform provides credits for companies to develop entirely customized solutions powered by ChatGPT if they opt for it.
An added highlight of ChatGPT Enterprise is its unlimited access to Advanced Data Analysis, previously known as Code Interpreter. This capability empowers ChatGPT to analyze data, generate charts, solve mathematical problems, and more, even from uploaded files.
For instance, given a prompt to explore data insights, Advanced Data Analysis within ChatGPT can delve into financial, health, or location data to deliver insights.
Previously, Advanced Data Analysis was exclusive to ChatGPT Plus subscribers, the premium tier of OpenAI's consumer ChatGPT applications priced at $20 per month. ChatGPT Plus will continue to be available, as OpenAI views ChatGPT Enterprise as a complementary offering.
ChatGPT Enterprise operates on GPT-4, OpenAI's flagship AI model, much like ChatGPT Plus. However, customers of ChatGPT Enterprise gain priority access to GPT-4, which offers double the speed of standard GPT-4, along with an expanded 32,000-token (~25,000-word) context window.
The concept of a context window pertains to the text that the model considers prior to generating additional text, while tokens represent individual units of raw text (for instance, the word "fantastic" might be broken into tokens like "fan," "tas," and "tic"). Models with larger context windows generally retain recent conversation content more effectively.
OpenAI, in an attempt to address potential concerns from businesses that have curtailed employee use of the consumer version of ChatGPT, has emphasized its commitment to not train models using business data sent to ChatGPT Enterprise or any usage data. Additionally, it assures users that all interactions with ChatGPT Enterprise are encrypted during transmission and storage.
"We believe AI can assist and elevate every aspect of our working lives and make teams more creative and productive," OpenAI stated in its blog post.
OpenAI asserts that there is substantial business interest in an enterprise-oriented ChatGPT, noting that ChatGPT, one of the fastest-growing consumer applications in history, has found adoption among teams in over 80% of Fortune 500 companies.